A frequent question by all Wealth Managers is, "If an investor withdraws, does it affect the strategy?" This article will clarify this question.
Before starting, we recommend you read this article: Manage funds inside your service.
How does an investor withdraw from a Profit Sharing service?
All Profit-Sharing services work with Pooled Accounts, also known as PAMM. The Wealth Manager manages all investors' funds, and each investment represents a percentage of the total balance.
Our top priority is to refrain from interfering with your strategies.
What is a Withdrawal request?
It is a process dependent on the available funds in the Standby Account. Withdrawals will wait until the account has enough funds. As a Wealth Manager, you can follow up on withdrawal requests in the "Needed for a daily snapshot" section.
Funds Transfer: You can transfer funds from the Trading Funds Account to the Standby Account to cover the withdrawal. This can be done without closing your investments by using available funds in the Trading Fund or reducing the size of your current positions.
Processing Time: After transferring the necessary funds into the standby funds account, the daily accounting must be completed in 24 hours. Once this is done, all requested withdrawals are automatically processed.
In conclusion, in order for your investors to withdraw partial or total funds from your service, you must transfer them from the Trading Funds account to ➡️ Stand By Account.
If 100 USDT is requested for the 'daily snapshot,' 100 must be transferred to the Stand By account so the user gets back 100 USDT in their balance. If a service manager does not release funds promptly, this will affect the service's Z-Score (marked as 'Paid Claims').
Note:
You'll need to manually check for pending funds to be put on your side daily.
We are working to set a notification so you don't have to do these checks regularly, and we will announce it soon.