We've made the decision to close the Zignaly platform. Here's what it means for you and your service. The short version: you don't need to do anything, and nothing is left pending.
Key dates
15 October 2026: new investments in services stop.
16 October 2026 at 10:00 UTC: all trading services and Z-Indexes close automatically, yours included.
1 December 2026 at 23:59 UTC: last day to withdraw. The app closes after that.
Your service
At 10:00 UTC on 16 October, we close every trading service and Z-Index on the platform automatically, and we close any open positions ourselves. You don't need to request anything, close positions or close the service yourself.
Your investors' funds go back to their Zignaly balances, and they withdraw them as always. We've explained the process to them here: Zignaly is closing: how to withdraw your funds.
Your success fees
Success fees are credited to your balance as always, and whatever is due at the moment of closing is credited then. You can withdraw them like the rest of your funds.
Your own funds
You withdraw your own money the same way as everyone else: in My Balances, click the minus button (Withdraw) next to USDT and send it to your own BNB Smart Chain (BEP20) address, any time until 1 December 2026. The full steps and tips are here: Zignaly is closing: how to withdraw your funds.
Frequently asked
Do I need to close my service myself?
No. It closes automatically at 10:00 UTC on 16 October 2026.
Do I need to close my open positions first?
No. We close all open positions ourselves at closing time.
Can new investors still join my service?
No. New investments stopped on 15 October 2026.
What happens to my investors' money?
It goes back to their Zignaly balances when services close. They don't need to request an exit, and any exit they'd already requested is covered.
Will I still get the success fees I've earned?
Yes. They're credited to your balance as always, including whatever is due at closing, and you can withdraw them.
Does the $500 monthly platform fee announced for 1 January 2027 still apply?
No. With all services closed, it no longer applies.
What happens to my public service page?
It's no longer available once services close.
Can I tell my investors where I'll be trading next?
Once they've withdrawn, your investors decide where to take their funds. We can't move funds to another platform for them.
I have more than 10,000 USDT to withdraw. Is that a problem?
No. It goes through the same quick identity check as any large withdrawal. If we can't finish it within 24 hours, we'll keep it on hold until we do.
What happens after 1 December?
The app closes and you won't be able to log in. As for any user, remaining balances are recorded and set aside, and you can still claim yours for at least 12 months by emailing [email protected], through a slower process with identity verification.
Where can I get help?
In the support chat, in the bottom-right corner of the app, or at [email protected].