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Trading services update: what changed and how exits work

Trading services were removed from the Zignaly marketplace on 31 August 2026. What it means for investors and Wealth Managers, and how exit timelines differ by product.

Note: On 31 August 2026, trading services were removed from the Zignaly public marketplace. This article explains what changed, what it means for you, and how exits and timelines work for each Zignaly product.

What changed

Trading services (also called Profit Sharing services) have been removed from the Zignaly marketplace. They have not been closed. Existing services keep running, existing investments are unaffected, and each Wealth Manager keeps their public service page.

Zignaly is shifting its focus toward investment options designed for the longer term. You can see the options we are focusing on at https://app.zignaly.com.

If you are an investor

  • Your investment is not affected. You can still see and manage your position from your dashboard.

  • You can request to exit a trading service at any time from your dashboard. No support ticket is needed.

  • After you request an exit, the Wealth Manager has one week (7 days) to release your funds. If that deadline is not met, Zignaly closes the service, and each party (you and the Wealth Manager) then receives the funds they are owed at the next scheduled settlement. You do not need to do anything for that.

  • You can keep adding to your position from your dashboard whenever you want; that has not changed.

If you are a Wealth Manager

  • Your service has not been closed. You can keep operating it, your investors can stay invested, and you keep your public page, so you can keep bringing users to the service directly.

  • New requirement: if an investor requests to exit, you must release their funds within one week. If you do not, Zignaly closes the service.

  • From 1 January 2027, keeping a trading service active on Zignaly will carry a $500 monthly platform fee. Success fees generated by the service are credited against that amount, so only the difference, if any, is payable. If a service has no external investors, it generates no success fees, so the $500 applies in full.

How exit timelines work by product

Different Zignaly products have different exit rules. Do not mix them up:

  • Trading service (Profit Sharing): after an exit request, funds are released within one week, or Zignaly closes the service.

  • Z-Index: a Z-Index is made up of several underlying services, so withdrawals can take longer, in some cases up to 90 days. This has not changed.

  • Longer-term investment options: see https://app.zignaly.com for the current options and their terms.

Frequently asked

  • Why is my service no longer in the marketplace? Trading services were removed from the public marketplace. They keep running.

  • Is my money safe? Your position is still active and visible from your dashboard.

  • How do I exit? From your dashboard (My Portfolio, then Withdraw Investment). No ticket needed.

  • What if the Wealth Manager does not release within a week? Zignaly closes the service and settles each party at the next scheduled settlement.

  • I am in a Z-Index. Z-Indexes are unchanged and can take up to 90 days.

  • I only trade my own funds, with no external investors. Does the $500 still apply? Yes. The fee is for keeping a trading service active; with no external investors there are no success fees to offset, so it applies in full. If you prefer, you can close the service before 1 January 2027.

  • What happens if all investors leave my service? A service is not closed automatically for being empty. You decide whether to keep it active or close it yourself.

  • Can new investors still join a service? Yes. Existing services keep their public page, and new investors can subscribe and deposit through it directly. Only discovery through the public marketplace is gone.

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