Zignaly and ZIGChain belong to the same ecosystem, but they are not the same product. Each one plays a different role and offers different features. This article explains the difference so you know exactly where to go depending on your needs.
What is Zignaly?
Zignaly is a wealth-management platform where users can invest through transparent, long-term strategies like Z-Indexes.
On Zignaly, you can:
Invest in Z-Indexes
Track your performance and key metrics
Manage your account, deposits, withdrawals, and KYC
Receive support from our official team
Zignaly is focused on investments, user experience, and support.
What is ZIGChain?
ZIGChain is a blockchain network. It powers on-chain products and infrastructure, such as:
Management of operations related to DeFi wallets
Access to dApps such as Nawa, Permapod, and Oroswap
Participation in on-chain governance
Integration with Yield, Lending protocols, and RWA's
ZIGChain is more technical, designed for developers and advanced users, while Zignaly serves as the investment platform that leverages the opportunities and protocols provided by ZIGChain.
How They Work Together
ZIGChain provides the infrastructure layer, while Zignaly provides the investment platform built on top of the ecosystem.
They are connected, but each one has its own purpose, tools, and support areas.
Who Handles Support?
Zignaly Support → investment platform issues (Z-Indexes, deposits, withdrawals, KYC, accounts, etc.) → Intercom support channel
ZIGChain Support → blockchain/wallet issues (bridge, staking, gas fees, transfers, etc.) → Discord Channel
Understanding the difference helps you reach the correct support team and get faster assistance.