Manage your service profile page

 

Understand your service profile page and get to know how to manage it in a better presentation. 


Profile page 

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This is the main page that the users see your information. 

- About us: This is the section you can share with your users about your experience and ability in trading. The more details you provide, the better the users can understand and trust your service to invest. 

- Strategy: This is the most important area. The method you apply to make your positions. You can consider answering these questions to get an idea of what you should write:

 -> How long do you usually hold?

 ->What type of coins do you prefer to trade and why? 

- Who are we: your name or your team's name. 

- Social Media: You need to put in the contacts that your followers can reach you easily whenever they have any concerns. So they will not leave you for those misunderstandings. 

- Performance overview: Positions and allocated balance data show in a small chart here. This is for the users can get an idea of how you perform according to your described strategy and whether that strategy works well. The information is withdrawn from the Analytics tab. 

 

To be able to put in the information, you need to work on your Edit tab. 

 

Analytics

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To gain a clearer view of your service, the Analytics tab shows them

  • how good you are in trading with weekly performance. 
  • how many users start or stop following you per week. 
  • the number of positions you open/ close.
  • the time you're holding the coins whether they reflect your strategies. 
  • the time you start trading and how much have you earned or lost since then. 

 

Positions

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 The values reflected in the Closed Positions tab here are calculated on the total balance, and not on the capital invested in the position, as shown in the dashboard. That is, if a profit of 0.1% was obtained on a position, it means that the profit of the whole account was 0.1%.

Please note that this section is only for users to follow up with your open and closed positions. You must visit your exchange account Dashboard -> Positions to manage your positions.

 

Feed tab

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This feature is one of the best choices to push your service. We recommend you work on your feed to build trustworthiness.

It is a way you communicate with users. You can notify updates, answer questions on strategy or solve some possible concerns. By then, you can avoid them stop copying your service for some unclear information.  

The users should enable their notifications to get your announcements on the feed.

 

Edit tab

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In your Edit tab, you can key in the information that presents to your followers. All the information here needs to be filled in before you get listed in the marketplace. 

  • In a profit-sharing service, you change your Success Fee in the Profit-sharing Percentage
  • In a copy-trading service, you need to re-introduce the IPN Secret for modifications. 

Remember to click Save after any adjustments ^^~

A note for you: This URL is the one you should not share with anybody because they can use it to manage your services. 

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If a support member asks for your service URL, we mean for this link: https://zignaly.com/app/profitSharing/6000e8fbc37xxxxxxx

 

Users

There are some differences among services in this section. 

  • For copy-trading and signal provider services:  copy-trading.png

A provider manages the users' subscription after checking the payments via Coinpayment's wallet. You are able to "Cancel the subscription" of a person or "Modify their subscription time". 

This feature is good to know, especially when a user gets an Expired warning. For copy-trading service, this is also useful to know users' allocated funds to see if they are too low or high.

  • For profit-sharing service: 

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Profit-sharing service owners do not have the same users' management.
Yet, it is still good for you to check the Retain to answer some questions related to PnL.

 

Management

Last but not least, the Management tab is the place you should keep your eyes on often. It provides knowledge and controls your allocated funds, followers' positions, coins, or contracts.  

1. Profit-sharing Spot: 

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You might need to notice any available Orders without position ID. Those might take up your funds that cause insufficient balance errors.
One special section in this management tab is Coins. Your wallet balance might reflect the value of all the coins you're having that the moment. You need to check "Coins" to see whether you still have enough funds to open new positions.

Profit-sharing Futures: 

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In the Futures services, you should close any open contracts without position IDs. It helps to avoid miscalculating positions.

Copy-trading service

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Copy-trading services allow users to copy your positions. Thus, you need to control your followers' positions along with yours.
In this tab, you can support closing positions for certain users.

 

We hope this article can help you to understand more about how to work on your service.
If you still find any other difficulties in managing your service, feel free to leave us a message.
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