We have implemented advanced security measures to ensure the safety and integrity of your account, assets, and investments. This article outlines the new security features and what you can expect during critical account actions.
Verification for Critical Actions
1. For sensitive actions such as:
Activating or disabling Two-Factor Authentication (2FA) - Read more about 2FA here.
Changing passwords
Making withdrawals
Managing API keys
We now require an email verification code. If you have 2FA enabled, you must also provide your 2FA and email verification codes.
2. Session Management During Security Changes:
When you enable or disable 2FA or change your password, all other active sessions will be terminated except for the current session. This ensures that any potentially compromised sessions are closed immediately.
3. 24-Hour Blocking Period:
After disabling 2FA or changing your password, a 24-hour restriction period will be enforced. During this time, withdrawals and API key management will be blocked to prevent unauthorized transactions.
📈 Urgent Access Requests For Wealth Managers
In rare cases where urgent access to withdrawals or API key management is required during the 24-hour restriction period, there may be a way to expedite the process. However, we strongly recommend avoiding this option to maintain the highest level of security for your account.
Your security is our top priority. By implementing these advanced security features, we aim to provide you with a safer and more secure experience.
Thank you for your understanding and cooperation.