Within Profit Sharing, anytime a wealth manager wishes to create a service, investing a minimum of $100 is mandatory. This also means you cannot withdraw any amount below $100. When a wealth manager requests to discontinue a service and withdraw their remaining funds, they must follow a few basic steps.
Step 1: Navigate to Manage Your Service Tab
Click the three dots at the top left of your screen, then click on 'Manage your Services.
Step 2: Navigate to the "Manage Funds" Tab
Go to the "Manage Funds" section of your service and transfer the funds from the Trading account to the Standby account:
Notes:
If you have funds stuck in your Trading account, this is probably accumulated Dust or open orders/positions. Please close all pending orders and convert any Dust from your connected trading terminal, then move the remaining funds into your Standby account. If you need assistance completing these tasks, contact the trading terminal customer support from which you performed your trades.
The above steps are mandatory if you have more than $5 worth of Dust in your Trading account. If you have under $5 worth of Dust still in your trading account and are okay with losing these funds, you can continue with the next steps.
In that same Standby account, set the "Minimum Balance" to 99999999:
Step 3: Update your service parameters
Go to the service "Profile," then click on "Edit Profile," and add the word (Inactive) at the end of your service name:
Then scroll down a bit and set the "Maximum pool size" to 0.0001
Step 4: Deactivate Your Service
After completing all the steps above, remain on the edit profile page. At the bottom of the page, locate the option to deactivate your service. Click on it, and within a few minutes, the service will be deactivated, and funds will be transferred to the available balance in your Zignaly account.
It is important to note that if there are any connected investors, they will be notified and disconnected. If the service is listed on the Marketplace, it will be unlisted. Furthermore, the service will not be deleted entirely but marked as "inactive."
If you have any questions or concerns, please contact our customer support team!