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Why Is My Deposit Not Showing?
Why Is My Deposit Not Showing?

Basic reasons for deposits not being displayed!

Updated this week

There are a few reasons why your deposit may not appear. It could just be delayed, or the wrong deposit information was entered!

Deposited To The Wrong Wallet Address / Coin / Network

Suppose you can't find your deposits anywhere. In that case, it's possible that you deposited to the wrong wallet. Suppose you sent USDT to the correct address but used the incorrect network. In that case, your funds will also not be displayed.

To check if the coins are recoverable or not, please send us the following in the chat support:

  • The network used:

  • Deposit/Withdrawal address:

  • Date and amount:

  • Transaction ID:

  • Coin:

❗Avoid sending screenshots of your transactions. Instead, please send us the data by copying and pasting it.


If you have any questions or concerns regarding your deposit, please feel free to contact support!

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