Why hasn't my StopLoss triggered?
If you have DCAs applied to your position, the stop loss will not activate until all of your DCAs have been filled.
Stop loss (or any trigger) is based on the average entry price. Each time there is a new entry order (DCAs are entry orders), the average is re-calculated. A Stop Loss will not be applied until all DCAs are completed.

*If you have not applied DCA settings, please contact support with the position URL of this trade, we will investigate this.
It can be helpful to double-check the price/time on the chart and provide a screenshot if you believe your stop loss should have been executed.