Please ensure the following is done before deleting your exchange account:

  • Check that you don’t have any open positions, and if you have, please close them.

  • If you follow any provider services, please disconnect from them.

  • If this is a Zignaly exchange account and you have funds on it,
    please withdraw these coins into an external wallet.

How can I delete an exchange account?

  1. Go to My exchange account from the user icon:

  2. Scroll to the account you want to delete and select 'Settings':


  3. Click Delete Exchange at the bottom of the page:


If you meet any other issues, please contact us by using the 'Help' widget on the right side of any Zignaly page.

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