1. Log in to Your Zignaly Account
Go to Zignaly’s website and log in using your credentials.
2. Access the Deposit Section
On the main menu at the right corner, click on your "Balance" tab.
Select "Deposit" to initiate the process.
3. Generate Your Deposit Address
Zignaly supports only USDT deposits through the BEP20 network.
Zignaly will generate a unique deposit address.
Copy the deposit address carefully or use the QR code provided.
4. Send Funds From Your External Wallet or Exchange
Open the wallet or exchange from which you are sending funds.
Paste the Zignaly deposit address in the withdrawal section.
Enter the amount you wish to deposit.
Confirm the transaction and follow any required security verifications (such as 2FA).
5. Wait for Confirmation
Blockchain transactions require network confirmations before being credited.
You can check the transaction status using a blockchain explorer (paste your transaction ID for tracking).
Once confirmed, the funds will appear in your Zignaly Wallet.
6. Verify Your Balance
Return to Zignaly’s Wallet section (“My Balances” tab) .
Check your updated balance to ensure the deposit was successful.
Common Issues & Solutions
My Deposit Hasn’t Arrived
Ensure you sent the funds to the correct deposit address and used the correct network.
Check the blockchain explorer for transaction confirmations.
Some transactions take longer due to network congestion.
If the issue continues, please contact Zignaly Support with your transaction ID (TXID).
I used the Wrong Network/Wrong Coin
Unfortunately, if the deposit was sent to an unsupported network or was another asset from USDT, the funds may be lost. Contact Zignaly Support to check if recovery is possible with your transaction ID (TXID).
Buy Crypto at Zignaly
Alternatively, you can buy USDT directly on Zignaly by selecting the "Buy Crypto" option in the Deposit section.
Common Issues & Solutions
Sometimes, our third-party app, Changelly, may not work for some users to buy crypto at Zignaly due to their location. Other exchange options are available; you can transfer the funds back to Zignaly at any time. However, please ensure that you research your local regulations.
Final Tips
✅ Always double-check the deposit address and network before sending funds.
✅ Be aware the minimum deposit amount is 10 USDT.
✅ Keep your transaction ID (TXID) in case of any issues.
If you need further assistance, please contact Zignaly Support.